This privacy policy sets out how Buffalo Jackson Trading Co. uses and protects any information that you give Buffalo Jackson Trading Co. when you use this website. Buffalo Jackson Trading Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Buffalo Jackson Trading Co. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Buffalo Jackson Trading Co. (“Buffalo Jackson,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit or make a purchase through buffalojackson.com (the “Site”), how we use and share that information, and the choices and rights you have. By using the Site, you agree to the practices described in this Policy.

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date above and post the changes on this page. We encourage you to review this Policy periodically.

1. Information We Collect

Depending on how you interact with the Site, we may collect the following categories of information:

Information you provide to us

• Identifiers such as your name, billing and shipping address, email address, and phone number.
• Order and transaction details, including the products you purchase and your purchase history.
• Payment information (processed securely by our payment processor; we do not store full card numbers — see “How We Protect Your Information”).
• Communications you send us, including messages submitted through our chat feature, customer support inquiries, reviews, survey responses, and email correspondence.
• Account information, if you create an account, including login credentials and saved preferences.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical and usage information through cookies and similar technologies, including:

• Device and browser information, including IP address, device type, browser type, and operating system.
• Usage data, such as the pages you view, links you click, the date and time of your visit, and the website or source that referred you.
• Approximate location derived from your IP address.

See Section 5 (“Cookies and Tracking Technologies”) for details on how we use these technologies and how you can manage them.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To process, fulfill, and ship your orders, and to provide order confirmations and updates.
• To provide customer support and respond to your inquiries, including through our chat feature.
• To create and manage your account.
• To send you marketing and promotional communications about products, offers, and news, where permitted — you may opt out at any time (see Section 6).
• To improve and personalize the Site, our products, and your shopping experience.
• To analyze Site usage and measure the performance of our content and advertising.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with our legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell your personal information for money. We may share your information in the following circumstances:

• Service providers. We share information with vendors who perform services on our behalf — such as our e-commerce platform (Shopify), payment processors, shipping and fulfillment partners, email and marketing providers, customer-support tools, reviews platforms, and analytics and advertising providers — who are permitted to use it only to provide those services to us.
• Advertising and analytics partners. We may share certain online identifiers and usage information with advertising and analytics partners to measure and deliver advertising. Under California law, some of this activity may be considered “sharing” for cross-context behavioral advertising. You can opt out as described in Section 6 and through the “Manage Privacy Choices” link in our Site footer.
• Legal and safety. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Buffalo Jackson, our customers, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, including encryption in transit, secure servers, and access controls. Payment card transactions are processed through our payment processor using industry-standard security; we do not store complete payment card numbers on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help websites function and remember information about your visit. We and our service providers use cookies and similar technologies that fall into the following categories:

• Strictly necessary cookies, which are required for the Site to function (for example, maintaining your shopping cart and enabling secure checkout). These cannot be switched off.
• Functional cookies, which remember your preferences and settings to improve your experience.
• Analytics/performance cookies, which help us understand how visitors use the Site so we can improve it.
• Marketing/targeting cookies, which are used to deliver and measure advertising that may be relevant to you, including on third-party platforms.

We use a consent management platform (Pandectes) to manage cookies on the Site. For visitors worldwide, non-essential cookies and tracking technologies (including analytics and marketing/advertising tags) are not activated until you provide consent. You can accept or decline non-essential cookies when you first visit, and you can review or change your choices at any time by clicking “Manage Privacy Choices” in the footer of any page.

Our consent tool also recognizes opt-out preference signals, such as the Global Privacy Control (GPC), where required by applicable law. For a current, detailed list of the specific cookies used on the Site, please use the “Manage Privacy Choices” link in the footer.

6. Your Privacy Rights and Choices

All visitors

• Marketing emails. You can unsubscribe at any time using the link in any marketing email, or by contacting us at support@buffalojackson.com.
• Cookies. You can manage non-essential cookies through the “Manage Privacy Choices” link in the Site footer.

California residents (CCPA/CPRA)

If you are a California resident, you have the following rights with respect to your personal information, subject to certain exceptions:

• The right to know and access the categories and specific pieces of personal information we have collected about you.
• The right to delete personal information we have collected from you.
• The right to correct inaccurate personal information.
• The right to opt out of the “sale” or “sharing” of your personal information, including for cross-context behavioral advertising. You can exercise this right through the “Manage Privacy Choices” and “Do Not Sell My Data” links in our Site footer, and by enabling the Global Privacy Control in your browser.
• The right to limit the use and disclosure of sensitive personal information, where applicable.
• The right not to receive discriminatory treatment for exercising any of these rights.

To submit a request, use the privacy links in our footer or contact us at support@buffalojackson.com or the address below. We will verify your request as required by law and will not discriminate against you for exercising your rights. You may also designate an authorized agent to make a request on your behalf.

Other jurisdictions

Depending on where you live, you may have additional rights regarding your personal information, including the rights to access, correct, delete, or restrict the use of your information, and to lodge a complaint with a data protection authority. To exercise any of these rights, please contact us using the details in Section 10.

7. Children’s Privacy

The Site is not intended for children, and we do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us at support@buffalojackson.com and we will take steps to delete it.

8. Links to Other Websites

The Site may contain links to third-party websites or services that we do not operate or control. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after we post changes constitutes your acceptance of the revised Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your privacy rights, please contact us:

Buffalo Jackson Trading Co.
Email: support@buffalojackson.com
Phone: 1-800-644-0340
Address: 317 Matthews-Mint Hill Rd #208, Matthews, NC 28105