FAQ’s



I still see my order listed as processing, did it ship?

Click here to view your order status. For any further questions please contact us at orders@buffalojackson.com or call us at 1-800-644-0340

 

I just placed my order and I realized I need to change my shipping address.

Contact us as soon as possible at orders@buffalojackson.com or 1-800-644-0340

 

I just received my order and I want to exchange something.

You can request a return here

 

I am trying to place an order and I am having trouble.

You can send an email to support@buffalojackson.com, or call our toll free Customer Service support line during normal business hours 1-800-644-0340

 

I received my order and I am missing an item.

If you open your package to find something missing, please contact us at orders@buffalojackson.com 

 

I have not received a notification since placing my order.

This happens sometimes when customers put in a different email address or mistype their email address when they place an order. Please contact support@buffalojackson.com or call us at 1-800-644-0340

Please wait...

or
or